Outsourcing accounting or admin functions can enhance your efficiency, but how do you measure success? Key Performance Indicators (KPIs) are essential in evaluating the value your outsourcing partner delivers. At Strategists Consultant, we encourage clients to monitor the following five KPIs:
- Turnaround Time – How quickly are financial reports, reconciliations, or admin tasks completed? Timeliness reflects the outsourcing partner’s efficiency.
- Accuracy Rate – The number of errors in financial data or documentation. High accuracy means fewer corrections and compliance risks.
- Cost Savings – Compare your outsourcing expense to the cost of hiring in-house. A clear reduction in overheads signals good ROI.
- Compliance Score – Are your tax filings, payroll submissions, and VAT returns consistently on time and error-free?
- Service Responsiveness – How quickly does your provider respond to queries or make adjustments? Fast, effective communication is crucial.
At Strategists Consultant, we provide regular performance reviews, so our clients can track these KPIs and see measurable results. Transparency and accountability are at the heart of our outsourcing services.